Intelligent Number Management

Convoso Ignite™

Make every outbound attempt count.

Convoso Ignite uses real-time number intelligence and automation to minimize exposure to unhealthy numbers—helping you waste fewer attempts, generate contacts more efficiently, and lower Cost Per Contact.

See Ignite in action

Make better number decisions on every dial.

Dynamic number scoring and real-time AI-powered dialing optimization built into the Convoso call center platform

Text reading "convoso ignite™ Your Ignition Switch for Profitable Outbound" next to a space shuttle launching with flames and smoke.

Better number decisions create a more efficient path to every contact.

Better number decisions

Use current number intelligence

Fewer wasted attempts

Avoid attempts from unhealthy numbers when a better option exists.

More efficient contact generation

Use dialing capacity more efficiently.

Lower Cost Per Contact

Spend less to generate each conversation.

Number health isn't a setting. It's an outcome.

How you dial affects the health of the numbers you dial from. And number health can change quickly or vary by carrier. Ignite cannot prevent a number from becoming unhealthy.

It helps minimize the impact by continuously managing your number pool, understanding current health, and using that intelligence when choosing which number to dial from.

Number health isn't a setting. It's an outcome.

How you dial affects the health of the numbers you dial from. And number health can change quickly or vary by carrier. Ignite cannot prevent a number from becoming unhealthy. It helps minimize the impact by continuously managing your number pool, understanding current health, and using that intelligence when choosing which number to dial from.

How Ignite works

One product. Four connected capabilities.

Number Pool Management

Maintains enough viable numbers to reduce over-use and burnout.

Autoprocurement & Autobalancing

Acquires and redistributes numbers as area-code and campaign needs change.

Understanding Number Health

Uses current, carrier-level health intelligence to understand where a number is performing well and where it is not.

Dial-Time Selection

Applies number health plus lead and call context to choose the best available number at the moment of dialing.

Our customers say it best

"The contact rate on our leads has doubled."

Jeramee Douglass, Workforce and Telephony Administrator at Quintessa Marketing

The Convoso difference

Continuous innovation and a commitment to building the very best sales contact center solution means you get more. More conversations, more conversions, more revenue. That’s what our customers love about Convoso.

Powerful workflow automation

Best-in-class voicemail detection

Superior caller ID reputation management

Faster speed to lead

Robust compliance tools

Convoso Ignite™ frequently asked questions