The 1st Gamified Contact Center Software
All-in-one software for productive AND enjoyable customer communications.
Customer experience, simplified.
Cloud-based software for inbound, outbound, and blended call centers.
Start making and receiving calls from anywhere. No deskphones. No hardware.
An easy and enjoyable solution to help your call center deliver quality CX.
How?…Gamify your agents’ experience. Adding gamification enhances your contact center operations for optimized results.
Get infinite solutions for quality conversations. How?
…we throw in gamification. Convoso knows the best results come from having the right tools
Don’t take our word for it.
See what our happy customers have to say.
“Convoso has enabled us to better leverage staff; we now have much lower wait times for inbound callers, higher customer service scores, and the real time reporting enables us to make necessary changes on the fly to keep performance at peak levels. In fact, we’ve increased productivity across our customer programs by 26%, with Convoso.”
“Our productivity level has dramatically improved. We went from working one campaign at a time to working five or six campaigns at a time, from multiple locations. The growth of Iconic is directly related to Convoso’s abilities to support what we do”
VP of Operations, Iconic Partners
“Relying on the stability and up-time performance of their platform, we’ve been able to grow from just a handful to over 50 agents using Convoso. It has helped us tremendously with managing our inbound calls and accounts.”
“As a result of using your technology our contact rate is up over 300% on an hourly basis. I would highly recommend your technology and most importantly your company for its exceptional service. We wouldn’t be here if wasn’t for all of your help! “