Steps to Strengthen Data Privacy Compliance as FTC Cracks Down on Location Data Collection
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Predictive Dialer
Take the guesswork out of enterprise-scale dialing. Use our advanced algorithms to dial multiple numbers simultaneously and skillfully predict when an agent will be available. Allow your team to dial at the maximum rate while only connecting agents with live leads and customers.
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Convoso’s power dialer strikes a balance between speed and personalization. When dialing numbers from a list, the power dialer works at a pre-set pace determined by the team’s needs and is set manually.
Progressive Dialer
The progressive dialer is designed for precision and paced outreach. It methodically dials the next contact once an agent completes a call, keeping the call-to-agent ratio at 1:1, ensuring a smooth and manageable workflow.
Preview Dialer
Allow agents to view detailed customer information before manually placing the call when they are ready.
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Continuous innovation and a commitment to building the very best sales contact center solution means you get more. More conversations, more conversions, more revenue. That’s what our customers love about Convoso.
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Integration is easy with our open API that lets you connect with your CRM, call center and other essential applications.
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Latest news & resources
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