On Demand Webinars
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Ahead of the Curve with Michele Schuster | Q4 Update
In the final installment, compliance expert and attorney Michele Shuster brings us up-to-date on the latest developments in contact center compliance. In this Q4 session, we delve into the FCC's recent ruling and highlight the key insight
Watch the webinarAhead of the Curve with Michele Shuster: October 2023 Compliance Update
In it's third installment, compliance expert and attorney Michele Shuster gets us up-to-speed on the latest contact center compliance news and updates. In the Q3 session, we cover: latest privacy regulations, state privacy laws, and the latest from the FTC/FCC.
Watch the webinarAhead of the Curve with Michele Shuster: June 2023 Compliance Update
In this regular webinar, compliance expert and attorney Michele Shuster gets us up-to-speed on the latest contact center compliance news and updates to marketing and sales regulations. Topics covered in the Q2 2023 edition of Ahead of the Curve include: the FCC's rulemaking process, proposed changes to DNC compliance, a potential FTC sweep, updates to Medicare marketing guidelines, and more.
Watch the webinarWebinar: How to Scale Your Solar Business via Effective Lead Gen and Tech
The right technology stack and lead generation best practices can set you apart from your competition. In this expert panel, we'll dive into the different tools and techniques that can boost your revenue.
Watch the webinarCall Center Compliance Update at the Lead Gen Roadshow
Understand the latest developments in call center and TCPA compliance with the help of experts on a panel hosted by Convoso.
Watch the webinarMichigan’s More Comprehensive Mini-TCPA Bill: What It Is and What It Could Mean for Lead Gen
Convoso's Lisa Leight talks to TCPA World Czar Eric Troutman about the most well thorough and well researched mini-TCPA bill yet. If passed, Michigan's new bill has wide ranging implications for outbound call centers and could become the new standard for bills of this kind in other states. Eric and Lisa dive into the details, from the fine print to potential fines proposed in the new bill, and how it differs from prior bills in Oklahoma and Florida.
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Webinar: TCPA Litigation Trends and the Technology That’s There to Help
The new legal realities of the Post-Facebook era, the practical impacts on call center operations, how to utilize technology to support compliant dialing, and more topics are covered in this session. Host: Nima Hakimi, CEO and Co-Founder, Convoso Guests: Arvell Craig, Director of Compliance Services, DNC.Com Christine Reilly, Manatt Phelps & Phillips
Watch the webinarHow to handle TCPA Regulations & More
Convoso and Anura Solutions have teamed up with the ‘TCPA Czar,’ Eric Troutman, to discuss: ad fraud, the latest in TCPA regs and rulings, and how to support compliance in your dialing & lead conversion process.
Watch the webinarWashington State Mini-TCPA- Eric Troutman Reviews New Law
When it comes to call center compliance, there’s one thing we know for certain: legislators rarely make it any simpler. Decision-makers and stakeholders in sales and marketing have long had to worry about overnight changes in the realm of federal TCPA compliance and enforcement. But lately, it’s individual states who have been getting in on the action. The latest state to pass and enact its own mini-TCPA law: Washington, whose House Bill (H.B.) 1497 took effect on June 9, 2022. To get the skinny on this new law, Convoso’s Lisa Leight sat down with Eric J. Troutman, one of the country’s leading compliance experts and litigators. Watch their conversation in the video here—or read the transcript of their discussion below.
Watch the webinarThe Court Ruling that “May Change Everything” for Lead Generation: Berman v. Freedom Financial Network
Host Lisa Leight, VP of Marketing at Convoso, talks to Eric Troutman (Troutman firm) to get the details on the Berman v. Freedom Financial Network ruling in the Ninth Circuit Court of Appeals, and to find out why this decision will have a significant impact on the Lead Generation industry.They discuss what it means for a website's agreement terms to be "reasonably conspicuous", the legal ramifications of not complying with this new ruling, and much more.
Watch the webinarLead Gen Compliance and TCPA News in 2022: What Call Centers Need to Know
Watch this Convoso webinar to get the latest TCPA updates and news on FCC, FTC, and state-level changes that are affecting lead gen compliance in 2022.
Watch the webinarNew Florida Mini-TCPA Compliance Law Explained |Webinar
Florida recently passed an update to its telemarketing regulations. Hear from expert Eric Troutman on what the TCPA compliance law means for call centers.
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