AI & Automation

AI & automation for revenue-driven contact centers

Optimize call center operations with advanced AI and industry-leading automation capabilities

Our customers say it best

“...other platforms didn't have the automation and reporting that we found in Convoso."
Gabe Bletnitsky, CEO & Founder, Call Trader

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Harnessing AI & automation for greater efficiency and engagement

Convoso's sales platform with AI, helps growth-hungry contact centers scale and succeed.

Workflow automation

Customize your approach to lead engagement and follow up with behavior-based rules that automate operations and agent tasks down to the lead level.

Workflow dialing

Calculate the perfect time to call each individual, with custom triggers based on your lead information and business model.

Conversational AI

Leverage the latest in AI technology. Engage with more leads and activate higher quality conversations.

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The leading AI-powered sales platform for fueling growth

Your all-in-one command center for peak performance

Workflow automation that drives results

Convoso has built a highly differentiated automation framework for managing large sales contact centers efficiently. Convoso automates agent and administrative tasks, event-based API calls, and cross-channel follow-up while seamlessly moving leads across the platform.

Streamline operations and scale your business

Modern automation and workflow tools should help sales-focused call centers optimize processes for efficiency and scalability. Our workflow dialing calculates the perfect time to call each lead, with custom triggers based on your specifications. Stagger scheduled calls to customers, without getting voicemail messages or becoming predictable.

Let conversational AI handle the routine, repetitive tasks

Our Voso.ai intelligent virtual agent can engage with your customers and leads over SMS and voice. Use cases include qualifying prospects, followig up on leads, scheduling appointments, handling after hours inquiries and more.

The Convoso difference

Continuous innovation and a commitment to building the very best sales contact center solution means you get more. More conversations, more conversions, more revenue. That’s what our customers love about Convoso.