Software Advice has recognized Convoso as a FrontRunner in the Contact Center Software Category for 2023.

FrontRunners are the top products rated for usability and customer satisfaction by real users.

Convoso ranked 4.5/5 across all categories, including:

• Ease-of-use

• Customer Support

• Value for money

• Functionality

FrontRunners is published on Software Advice, the leading online service for businesses navigating the software selection process. FrontRunners evaluates verified end-user reviews and product data, positioning the top scoring products based on Usability and Customer Satisfaction ratings for small businesses.

"Overall, Convoso has helped our call center scale from 40 to 100+ fully remote agents over the 2+ years we have been on the platform. They have a team dedicated to driving your success, and have helped us improve in all dialing KPIs from our previous dialer." - Kyle

About Software Advice
Software Advice® helps businesses navigate the software buying journey. Industry-specific advisors guide people through the selection process and provide personalized software recommendations. Founded in 2005, Software Advice has helped more than 750,000
businesses find the right software for their specific needs through 1-on-1 advice, objective research and actionable insights. Software Advice also features over 770,000 verified user reviews to ensure people feel confident in their technology decisions.

The full methodology can be found here.

Disclaimer: FrontRunners constitute the subjective opinions of individual end-user reviews, ratings,
and data applied against a documented methodology; they neither represent the views of, nor constitute an
endorsement by, Software Advice or its affiliates.

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