News - Compliance

    R.E.A.C.H. Files Two Comments Regarding TCPA Class Actions

    Convoso
    2 min. read

    We aim to highlight the importance of due diligence in lead campaigns and to keep our customers and industry associates up-to-date with the compliance news reported for our industry. The following article repost from TCPA World is reprinted here for our readers, courtesy of our legal partners Troutman Amin LLP.  

    Read on to learn more about the comments filed by R.E.A.C.H to ease regulatory burdens on small businesses. 

    CUTTING THE TCPA DOWN TO SIZE: R.E.A.C.H. Files Two Critical FCC Comments to Help Small Business

    By Eric J Troutman 

    With TCPA class actions targeting American small businesses reaching an all time high, Responsible Enterprises Against Consumer Harassment (R.E.A.C.H.) has asked the FCC to ease the regulatory burden facing these businesses and help end abusive lawsuits.

    In two filings last week R.E.A.C.H. weighed in on a number of critical TCPA regulations impacting companies across the nation.

    First, with an onslaught of “timing” class actions attacking retailers who have done nothing more than share information with consumers who have signed up for text alerts R.E.A.C.H. asks the Commission to confirm such companies cannot be sued if a message is sent to a consenting consumer.

    The full comment is available here:  REACH – Comments on ‘Quiet Hours’ Petition -04102025

    Second, R.E.A.C.H. responded to the FCC’s critical Delete, Delete, Delete proceeding requesting the FCC to, indeed, delete numerous provisions of the Code of Federal Regulation and its own previous Declaratory Rulings that served to handcuff small businesses and empowered a swarm of needless ticky tack lawsuits.

    Among the provisions R.E.A.C.H seeks to have deleted are the TCPA’s Caller ID requirements– that seek to impose high-dollar penalties on small businesses that cannot afford to use expensive branded Caller ID services– and the recent TCPA revocation rule– that expands consumer revocation rules far beyond a consumer’s expectations.

    The full comment is available here: REACH Delete Delete Delete Comment (4.11.25)

    A ton of new members are joining R.E.A.C.H. as its hard advocacy work continues to pay off. Be sure to follow R.E.A.C.H. on LinkedIn for more updates.

    Special thanks to Americor’s John Barbret and Troutman Amin, LLP’s Jenniffer Cabrera and Kayla Kershen for the good hard work putting these comments together.

    Get a recap of the latest contact center compliance news delivered monthly to your inbox. Subscribe here>

    DISCLAIMER: The information on this page and related links is provided for general education purposes only and is not legal advice. Convoso does not guarantee the accuracy or appropriateness of this information to your situation. You are solely responsible for using Convoso’s services in a legally compliant way and should consult your legal counsel for compliance advice. Any quotes are solely the views of the quoted person and do not necessarily reflect the views or opinions of Convoso.

    Schedule a demo

    Supercharge your sales with our AI-powered contact center platform.

    4x your contact rates today!