The New High Productivity Manual Dialer from Convoso: CallCatalyst™

Some revenue teams choose to dial more conservatively with manual dialing. Convoso has introduced CallCatalyst™, a new manual dialer that provides higher productivity than traditional manual dialers, while delivering the same efficiencies you love about Convoso’s other dialers.

By enabling agents to talk to 20X more leads than standard click to dial systems, CallCatalyst™ offers a low-risk, high-profitability option for businesses taking a more conservative approach to TCPA compliance.

• Clicker-Initiated Calling: Sets the speed for clicker agents to initiate dialing leads, but avoids over-dialing.

• Lead Calling Optimization: Selects leads based on times and schedules optimized for peak compliance.

• User/Clicker Management: Features tools that streamline call initiation efficiency.

• Monitoring & Analytics: Includes tools to track and analyze the performance of clicker agents and calling agents.

• New Clicker Interface: Offers a new clicker agent user experience that simplifies call initiation.

CallCatalyst™ optimizes operations by reducing agent wait time for call connections, supporting compliance with TCPA regulations through human-initiated calls, and driving revenue growth by opening new opportunities to contact more leads, particularly those that are only allowed to be dialed manually.

Talk to your customer success manager today to learn more about CallCatalyst™

Read the press release

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