The Federal Trade Commission (FTC) has announced an increase in fees for telemarketers accessing the National Do Not Call (DNC) Registry starting October 1, 2024, for the fiscal year 2025.

Here's a summary of the updates:

• Telemarketers are required to download the DNC Registry numbers annually to avoid calling registered consumers.

• The first five area codes are free to download.

• Certain organizations, such as some charities and political callers, are exempt and may access the entire list at no cost.

• Single Area Code Access: The cost will be $80 in FY 2025, which is an increase of $2 from FY 2024.

• All Area Codes Nationwide: The maximum charge to any single entity for accessing all area codes will be $22,038, up from 21,402 in FY 2024.

• Additional Area Code (Half Year): The fee will increase $1 from FY 2024 to $40.

Scrubbing numbers against the federal (and state) Do Not Call registries is an essential practice for maintaining regulatory compliance and avoiding fines for all companies making outbound calls to consumers.

Get a recap of the latest contact center compliance news delivered monthly to your inbox. Subscribe here>

DISCLAIMER: The information on this page and related links is provided for general education purposes only and is not legal advice. Convoso does not guarantee the accuracy or appropriateness of this information to your situation. You are solely responsible for using Convoso’s services in a legally compliant way and should consult your legal counsel for compliance advice. Any quotes are solely the views of the quoted person and do not necessarily reflect the views or opinions of Convoso.