About Convoso: Innovating contact center solutions since 2006

Nima Hakimi is the Chief Executive Officer and Co-Founder of Convoso, the leading AI-powered contact center platform for revenue teams, launched in 2006. Nima is passionate about helping Convoso customers grow, and leads with a persistent focus on supporting their success. Staying on the front edge of technology to better serve customer needs has meant custom building functionalities, spearheading new product development, and guiding Convoso's advanced conversational AI solution, Voso.ai, to launch. Under Nima’s leadership, Convoso is expanding into new growth markets, and developing future forward products to enhance the productivity and performance of success-driven companies. Nima is an active leader in the industry and is sought out as a panel speaker and advisor, where he regularly shares his knowledge and experience about best practices, compliance, and strategies for sales and lead generation teams. As a board member of the Responsible Enterprises Against Consumer Harassment (REACH), Nima advises on helping contact centers in the lead generation ecosystem to be compliant as well as profitable. Fun Fact: Nima is a long-time mega fan of the Los Angeles Lakers.

As Convoso's Chief Product Officer and Co-Founder, Bobby Hakimi is the mastermind behind our software and technology, and the visionary for future products and innovations. His passion for new technologies drives him to constantly think outside the box, searching for the next BIG IDEA. His commitment to innovation has led Convoso to be the fastest, most powerful contact center solution available for sales and lead generation teams. Bobby has assembled a bright, driven, and determined in-house development team whose main goal is to create solutions with proven results. Prior to launching Convoso in 2006, Bobby had over a decade of telecommunication experience. Fun Fact: One of Bobby’s hobbies and passions is aquariums and taking care of rare fish.

Phi Le joined Convoso in 2013, and has become an essential member of the leadership team. Along with establishing the core technology system, he is in charge of the development and implementation of the software. Prior to Convoso, Phi had over 15 years of technical experience in software R&D and has the unique perspective of seeing solutions from a business perspective. He values hard work while promoting a collaborative environment for his team as well as the whole Company. Fun Fact: Phi is an avid traveler who tries to travel at least once a month. He also speaks Vietnamese, German, French, Dutch and English!

Shiva Mirzadeh is the SVP of Technology Operations for Convoso. She is a seasoned technical executive with 25 years of experience leading and building globally distributed Engineering and Operation teams. Shiva excels at collaborating with cross-functional teams, defining the strategic vision and product roadmap, designing and delivering scalable and resilient mission-critical software solutions, and providing technical and tactical leadership across the Engineering team. Shiva's background includes companies such as Signal Sciences, Symantec/NortonLifeLock, YP LLC., and CA Technologies (Aka Broadcom Inc.) Fun fact: Shiva was born in Iran, raised in France, and has now been calling the US home for the past 25+ years!! So, as a passionate soccer fan every four years, during the world cup, she is faced with the dilemma about which country to cheer for?

Abhisek Tibrewal is the Chief Financial Officer at Convoso. Abhisek brings years of leadership experience advising and managing financial operations and strategy across numerous industries at various stages of growth, including technology, digital media, food waste, retail, and transportation. He has a proven track record of creating and implementing financial plans, models, and forecasts, ensuring compliance and accuracy of financial statements, and securing clean audit reports from Big 4 firms. Fun Fact: Abhisek is a foodie and is always ready to hit the road to try really good food.

Lisa joined the Convoso team in 2019 after many years successfully leading marketing efforts of companies in the software, aerospace, and technology industries. Earlier in her career she worked as a consultant for both McKinsey and Ernst & Young. She also co-founded Stanton Associates, a boutique consultancy helping middle market companies drive profitable growth. She received her BA and MBA from Stanford University. Fun Fact: Lisa was born in the great state of Montana where she learned to fly fish from an early age.

Justin McLennan is Vice President of Sales at Convoso, leading multiple revenue-focused teams to drive new and existing business. He is a seasoned sales expert with over 15 years of experience across every facet of the sales process, from building initial relationships and closing deals to fostering long-term partnerships that drive customer retention and growth. Justin champions the idea that effective sales leaders must inspire trust and connection, while fostering a culture of purpose-driven impact. He encourages each member of the revenue team to look beyond quotas so they can embrace growth, authenticity, and meaningful connections in every customer interaction.

Daniel brings over twenty years of product and product-marketing experience in the CX industry, leading teams in GTM strategy, messaging and positioning, global sales and partner enablement programs, thought leadership, and impactful storytelling. His diverse, international background as a B2B SaaS leader spans start-ups to enterprise environments. Daniel is dedicated to exploring the intricate interplay between innovative technology and human engagement, pushing the boundaries of AI and human conversations. He has a passion for understanding the evolving dynamics of lead generation, sales, and marketing.

Ron is Vice President of Customer Success at Convoso, where he leads a dedicated team of Customer Success Managers and Onboarding Specialists in driving customer satisfaction, retention, and growth, while aligning with the company’s long term strategy. With a keen focus on data-driven insights and compliance, Ron emphasizes using key performance metrics to proactively address customer needs and enhance engagement. His 15+ years of customer success and account management experience spans diverse customer segments and the broader CCaaS & SaaS landscapes. Ron is passionate about maximizing customer value and delivering exceptional customer experiences to achieve business objectives.