Maximize conversion rates and minimize lead costs by routing outbound calls to the agent best equipped to handle each interaction

Skill Based Routing

Intelligent skill-based routing solution

Maximize conversion rates and minimize lead costs by routing outbound calls to the agent best equipped to handle each interaction

Our customers say it best

“Convoso has put us in a power position to win...”

Aaron Culbertson, Executive VP, HomeCraft Gutter Protection

Make more connections. Generate more sales.

Route the hottest leads to your top sales agents and build more sales momentum. Segment agents by skill level and get the most out of your costly leads with more strategic call routing.

Close more sales

Route the hottest leads to your top sales agents and build more sales momentum. Segment agents by skill level and get the most out of your costly leads with more strategic call routing.

Get your new agents on the phones faster, or help others practice new campaigns without needing to worry about wasting your most valuable leads.

Coach up agents

Get your new agents on the phones faster, or help others practice new campaigns without needing to worry about wasting your most valuable leads.

In many industries, call center agents need licenses to sell certain products or services. Outbound call routing strategies in these industries require skills-based routing to ensure each lead or call is matched with an agent who is legally certified to handle the interaction.

Support compliance

In many industries, call center agents need licenses to sell certain products or services. Outbound call routing strategies in these industries require skills-based routing to ensure each lead or call is matched with an agent who is legally certified to handle the interaction.

The leading AI-powered sales platform for fueling growth

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The Convoso difference

Continuous innovation and a commitment to building the very best sales contact center solution means you get more. More conversations, more conversions, more revenue. That’s what our customers love about Convoso.

Powerful workflow automation

Best-in-class voicemail detection

Superior caller ID reputation management

Faster speed to lead

Robust compliance tools

More integrations. Fewer silos.

Integration is easy with our open API that lets you connect with your CRM, call center and other essential applications.

Our open API makes it easy to integrate our dialer with any major third-party application.

Improve efficiency and productivity within an integrated solution.

Learn moreabout our partner integrations