Company
Meet Convoso
The Convoso difference
Continuous innovation and a commitment to building the very best sales contact center solution mean you get more—more conversations, more conversions, and more revenue.
More conversations. Greater engagement.
Our industry-leading dialer and AI-powered outbound + inbound sales tools deliver more contacts and orchestrate more omnichannel interactions so your teams can consistently meet growth targets.
Automation driven. Scalable results
Convoso works behind the scenes powering massive high speed scalability and highly configurable workflow automations.
A proven, trusted partner
Our robust commitment to compliance and our proactive expert advisors support our customers' success.
Our values
Persist to solve
We take initiative, uniting to find solutions while channeling enthusiasm and dedication toward achieving meaningful, impactful goals.
Continuous growth
We are continuously exploring ways to improve ourselves, our processes, products, and team skills. We are willing to embrace change even if that means failing from time to time.
Put customers first
Our customers' needs and challenges are our top priority.
We listen to our customers, dive deep to provide solutions, and anticipate future needs to ensure their long-term success.
Teamwork
We win as a team and we lose as a team (no egos). We fuel innovation and problem-solving by embracing the power of diverse perspectives and maintaining a supportive dynamic.
Be positive
We are anchored in a positive mindset, focusing on solutions rather than dwelling on problems. We embrace challenges with spirited perseverance and find joy in the journey.
Meet the team
Nima Hakimi
CEO and Co-Founder
Nima Hakimi is the Chief Executive Officer and Co-Founder of Convoso, the leading AI-powered contact center platform for revenue teams, launched in 2006. Nima is passionate about helping Convoso customers grow, and leads with a persistent focus on supporting their success. Staying on the front edge of technology to better serve customer needs has meant custom building functionalities, spearheading new product development, and guiding Convoso's advanced conversational AI solution, Voso.ai, to launch. Under Nima’s leadership, Convoso is expanding into new growth markets, and developing future forward products to enhance the productivity and performance of success-driven companies. Nima is an active leader in the industry and is sought out as a panel speaker and advisor, where he regularly shares his knowledge and experience about best practices, compliance, and strategies for sales and lead generation teams. As a board member of the Responsible Enterprises Against Consumer Harassment (REACH), Nima advises on helping contact centers in the lead generation ecosystem to be compliant as well as profitable. Fun Fact: Nima is a long-time mega fan of the Los Angeles Lakers.
Bobby Hakimi
CPO and Co-Founder
As Convoso's Chief Product Officer and Co-Founder, Bobby Hakimi is the mastermind behind our software and technology, and the visionary for future products and innovations. His passion for new technologies drives him to constantly think outside the box, searching for the next BIG IDEA. His commitment to innovation has led Convoso to be the fastest, most powerful contact center solution available for sales and lead generation teams. Bobby has assembled a bright, driven, and determined in-house development team whose main goal is to create solutions with proven results. Prior to launching Convoso in 2006, Bobby had over a decade of telecommunication experience. Fun Fact: One of Bobby’s hobbies and passions is aquariums and taking care of rare fish.
Phi Le
Chief Technical Officer
Phi Le joined Convoso in 2013, and has become an essential member of the leadership team. Along with establishing the core technology system, he is in charge of the development and implementation of the software. Prior to Convoso, Phi had over 15 years of technical experience in software R&D and has the unique perspective of seeing solutions from a business perspective. He values hard work while promoting a collaborative environment for his team as well as the whole Company. Fun Fact: Phi is an avid traveler who tries to travel at least once a month. He also speaks Vietnamese, German, French, Dutch and English!
Shiva Mirzadeh
SVP of Technology Operations
Shiva Mirzadeh is the SVP of Technology Operations for Convoso. She is a seasoned technical executive with 25 years of experience leading and building globally distributed Engineering and Operation teams. Shiva excels at collaborating with cross-functional teams, defining the strategic vision and product roadmap, designing and delivering scalable and resilient mission-critical software solutions, and providing technical and tactical leadership across the Engineering team. Shiva's background includes companies such as Signal Sciences, Symantec/NortonLifeLock, YP LLC., and CA Technologies (Aka Broadcom Inc.) Fun fact: Shiva was born in Iran, raised in France, and has now been calling the US home for the past 25+ years!! So, as a passionate soccer fan every four years, during the world cup, she is faced with the dilemma about which country to cheer for?
Abhisek Tibrewal
Chief Finance Officer
Abhisek Tibrewal is the Chief Financial Officer at Convoso. Abhisek brings years of leadership experience advising and managing financial operations and strategy across numerous industries at various stages of growth, including technology, digital media, food waste, retail, and transportation. He has a proven track record of creating and implementing financial plans, models, and forecasts, ensuring compliance and accuracy of financial statements, and securing clean audit reports from Big 4 firms. Fun Fact: Abhisek is a foodie and is always ready to hit the road to try really good food.
Lisa Leight
Chief Marketing Officer
Lisa joined the Convoso team in 2019 after many years successfully leading marketing efforts of companies in the software, aerospace, and technology industries. Earlier in her career she worked as a consultant for both McKinsey and Ernst & Young. She also co-founded Stanton Associates, a boutique consultancy helping middle market companies drive profitable growth. She received her BA and MBA from Stanford University. Fun Fact: Lisa was born in the great state of Montana where she learned to fly fish from an early age.
Daniel Foppen
VP Product & Product Marketing
Daniel brings over twenty years of product and product-marketing experience in the CX industry, leading teams in GTM strategy, messaging and positioning, global sales and partner enablement programs, thought leadership, and impactful storytelling. His diverse, international background as a B2B SaaS leader spans start-ups to enterprise environments. Daniel is dedicated to exploring the intricate interplay between innovative technology and human engagement, pushing the boundaries of AI and human conversations. He has a passion for understanding the evolving dynamics of lead generation, sales, and marketing.
Careers with Convoso
Discover your future and unlock your potential.
Our team is dedicated to pushing boundaries that keep our solutions at the forefront of the industry. If you’re excited about spearheading innovations, meeting challenges with a can-do attitude, and collaborating with a passionate team, then we can’t wait to meet you.
Events
Join us at an upcoming event, webinar, or trade show. We love meeting with Convoso partners, customers, and industry experts to engage on key issues, technology innovations, and the latest trends.
Ahead of the Curve with Michele Schuster | Q3 2024 Combating Spam/Scam Likely: Insights from the Industry Ahead of the Curve with Shuster Q3 2024 Compliance Update
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